May 20, 2026
Watch this episode on YouTube!
In this episode, Kirsten Flory sits down with communication
expert and podcast host Chris Miller to break down one of the most
overlooked - yet critical - business skills: communication.
Chris, host of Talk to Chris
Miller and Talk to People Podcast, shares practical insights on
how communication impacts leadership, sales, relationships, and
everyday interactions.
From avoiding common communication mistakes to mastering
meaningful conversations, this episode is packed with actionable
strategies for entrepreneurs, leaders, and anyone looking to level
up how they connect wiht others.
Key Takeaways:
- The #1 Communication Mistake: Most people focus on themselves
instead of their audience
- Clarity Over Complexity: Avoid the "curse of knowledge" - don't
assume people understand what you do.
- Better Conversations Start with Better Questions: Don't be a
"ZQ" (zero questions). Ask thoughtful, open-ended
questions.
- Small is Powerful: It's not meaningless - it's the gateway to
deeper, more meaningful conversations.
- Persuasion Framework for Business Owners: Build credibility,
use logic, connect through emotion
- Conflict = Opportunity: Great communicators move past positions
and uncover underlying interests.
- Why People Stay Quiet in Groups: Fear of being awkward, wrong,
or judged holds people back.
- Communication is a Skill (Not Just Talent): It can absolutely
be learned, practiced, and improved.
Practical Tips You can Apply Today
- Ask one more question in every conversation
- Slow down your speech - clarify beats speed
- Use bullet points instead of scripts when presenting
- Practice conversations in low-stakes environments
- Make eye contact and engage - even in everyday moments
- Don't avoid hard conversations - lean into them
Connect with Kirsten
Flory
LinkedIn
Instagram
Facebook
Connect with Chris Miller
YouTube:
Talk to Chris Miller
Podcast: Talk to People Podcast
Instagram: